Return Policy


Returns
Denim & Pearls offers in store credit only for all returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and must be returned within 14 days of receipt.
Non-returnable items:
Gift cards
\Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to a gift card and mailed to the address on file.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded and are final sale.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at denimandpearls.gburg@gmail.com and send your item to: 108 S. Seminary St Galesburg Illinois US 61401.
Shipping
To return your product, you should mail your product to: 108 S. Seminary St Galesburg Illinois US 61401
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Denim & Pearls is a small town boutique with a big city heart!

We love fashion but we love helping people enjoy the shopping experience more. Shopping doesn't have to be stressful or a chore. It can be fun once you become familiar with what styles fit your body type best and that's what we are here for!! Our Store is located in the heart of downtown Galesburg on Seminary St.. There are tons of unique shops and amazing restaurants to enjoy. You can come on down and enjoy a day of being pampered in our store and then go out and have lunch or dinner. For those of you that are not close or prefer the comfort of your home we now have online shopping!! YAY! We are here to help. If you have any question about the product or need styling advise, Please, Feel free to give us a call at (309)343-7467,email us at Denimandpearls.gburg@gmail.com or message us on facebook.


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